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Official Transcript Information

Ordering Official Transcripts

Texas State University has contracted Credentials Inc. to accept and process transcript orders over the Internet. If you are uncomfortable placing an order over the Internet, you can call Credentials Inc. at 847.716.3005 to place your transcript request. There is an additional operator surcharge for placing orders over the telephone. Check fees here.

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Current Students - Order Online

  1. Log in to Texas State Self-Service
  2. Click on "Student" tab
  3. Click on "Student Records"
  4. Click on "Order Official Transcript"

If you do not know or have forgotten your login information go to CatsWeb and look under "Online Services" to retrieve your NetID or password.

Former Student and Alumni - Order Online

Former students can order transcripts here:

TrascriptsPlus

PDF Transcripts Available

Texas State University has partnered with Credential Solutions as the designated agent for processing and sending official electronic transcripts on behalf of Texas State. The PDF transcript that is produced using this service contains the identical information as the printed transcript and can be certified as unaltered by uploading the file to the company's website that is provided during the delivery process. Credentials Solutions has been granted the authority to deliver all such electronic transcript requests on behalf of Texas State University and respond to any inquiries regarding the transactions.

Advantages to Ordering Transcripts Online

  • Expedite your order
  • Authorize and process your credit card payment
  • Facilitate the authorization to release student records as required by law
  • Provide e-mail communication while your order is being processed
  • Provide operator assistance from 7am - 8:00 pm (CST) Monday - Thursday; 7 am - 5:30 pm (CST) on Friday, by calling 847.716.3005
  • Allow you to submit your request any time day or night
  • Confirmation e-mail sent when transcript order is complete

Check Your Order Status

You can check the status of your official Texas State University transcript order at Credentials Inc.

Resend Policy

Texas State University will resend a transcript to the same address at no charge after 15 days and up to 30 days from the date of initial order. Requests for resend before 15 days and after 30 days of initial order will require additional payment.

Be sure and request your transcripts be held until all grades/degrees for the current term have been posted. Duplicate transcripts will not be provided if there were missing grades/degrees on your transcript and you did not request the hold.

Order by Mail - Not Available

Ordering official transcripts by mail or with a request form is no longer available. You may order a transcript online or by phone directly through Credentials, Inc., with an additional operator surcharge fee. Customer Service number is 847.716.3005 between the hours of 7:00 am and 7:30 pm Monday through Thursday and between 7:00 am and 5:00 pm (CST/CDT) on Fridays.

Order by Fax - Not Available

Ordering official transcripts by Fax is no longer available. You may order a transcript online or by phone directly through Credentials, Inc., with an additional operator surcharge fee. Customer Service number is 847.716.3005 between the hours of 7:00 am and 7:30 pm Monday through Thursday and between 7:00 am and 5:00 pm (CST/CDT) on Fridays.

Staff Contact Information

If your current last name begins with:

   A–L  contact Ann Marie Rodriguez – ar45@txstate.edu 

   M–Z  contact Nina Shanley –  ns1123@txstate.edu

 

 

Unofficial Transcripts

Only students who have an active NetID will be able to retrieve an unofficial transcript thru Texas State Self-Service.

1.    Log in to Texas State Self-Service
2.    Click on "Student" tab
3.    Click on "Student Records"
4.    Click on "Academic Transcript"
5.    Select Level & Unofficial Transcript
6.    Click on “Submit”

Students who do not have an active NetID may order a transcript thru TranscriptPlus.